With 30 years of work experience in primarily healthcare, life sciences, or environments closely connected to healthcare, I have seen tremendous change. Much of it, however, was incremental – no changes that I could really call Blue Ocean-like until the past several years. Now the shift in healthcare has become more dramatic, and the U.S. healthcare system is being pushed to transform.
With over 300 million individuals counting on thousands of leaders, healthcare experts and innovators (many outside of the healthcare industry today) to change the game, we wanted to uncover new information on topics such as the shift from volume-based to value-based healthcare, or the very different consumption models by millennials and Xers from boomers.
Transwestern engaged disruptive thought leaders who participate directly or indirectly with healthcare delivery to answer five questions about what the future might hold. A total of 29 respondents from diverse geographies and work environments (from the financial industry to consulting firms, from big hospital networks to private medical equipment organizations) shared their insight.
Here’s what we found:
1. The need to continue to leverage technology – just faster and cheaper – to engage the consumer (no longer called a patient) is a must.
2. The focus more than ever before is on the patient at the center of delivery.
3. Value-based delivery is clearly here to stay AND those delivering healthcare must be both nimble and transparent while delivering an incredible patient experience.
4. Personalized medicine and the move away from the hospital and “closer to home” for healthcare is coming like a freight train. Technology (be it artificial intelligence and/or Internet of Things driving virtual health) is the locomotive!
Download The Convergence of Healthcare Delivery in the U.S. to read more.
We cannot go back in time, and exciting opportunities for both providers and patients lie ahead. Our future research will ask more thought leaders how virtual healthcare, artificial intelligence and healthcare reform will come together to deliver better patient experiences.
– By Lisa Feeley, Vice President, Houston, Texas.