Ashley Burke

Ashley has successfully supported in the management of a Class A Office and Industrial portfolio, ensuring efficient operations and tenant satisfaction. She is responsible for vendor management and organizing tenant events. Ashley ensures 100% compliance with all vendor and tenant insurance certificates, mitigating risk and protecting property assets. She tracks building service requests, which decreases response time and improves tenant satisfaction and retention rates. Additionally, she generates accounts receivable reports.

 

As a key support to the Property Manager, Ashley also conducts regular property inspections and identifies maintenance needs, leading to timely repairs and a significant decrease in tenant concerns with a focus on a positive tenant experience. She also assists with move-out forms, lease administration and security deposits. Ashley is adept at building positive relationships with prospective and current tenants and is skilled at investigating and resolving concerns. She also plays an integral role in supervising vendor contracts and coordinating all move-in and move-out activities. Managing weekly accounts payable and receivables, she effectively improves cash flow and strengthens relationships with vendors and tenants.

Ashley has over seven years of experience in administrative roles, customer service, sales and overseeing real estate properties while tending to the needs of tenants. She excels in fostering positive relationships across all levels of management and externally with business professionals. Her skill set includes multitasking, problem-solving, phone etiquette, time management and the ability to prioritize tasks. Ashley is driven and motivated to help organizations thrive, and her ability to foster positive relationships is a testament to her interpersonal skills.

 

Ashley is proficient in Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, as well as Google Calendar, QuickBooks, SharePoint, and Yardi. She demonstrates excellent file management, inventory and supply management, and phone etiquette. Ashley's ability to prioritize tasks and proficiency with Office 360 and Nexus further highlight her office administration expertise.